A.S.H. Auctions (ASH)

Covid 19

Ash Auctions COVID 19 Auction Update

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CORONAVIRUS

*** A.S.H. AUCTIONS UPDATE ***

 

Good afternoon one and all.

First of all I would like to say that we hope you and your families are all safe and well and are managing to keep yourselves busy and mindful during these strange times. Positivity will help us to get through this terrible situation, as well as adhering to the guidelines that the government have set out. We have a fight on our hands that’s for sure but we will win I’m confident of that. I have been monitoring online auction sales over the last two weeks and some are having a good response.

So A.S.H. Auction have decided after great discussion between ourselves and various professional bodies to go ahead with the sale that was due on the 29th March. We had 75% completed this sales preparation before the announcement on the 23rd March that the country was to go into lockdown. During the last two weeks we have managed to complete the sale and now we have 703 lots ready to go under the hammer. We have decided to go ahead with the sale for several reasons, the main one apart from trying to keep the business going is keeping our loyal vendors happy. We have got regular vendors, some of which have been with us for many years, including one that has been with us from day one. We have had many enquiries about when the next sale will be, when would we be able to take items in,Etc.

The sale will take place on Sunday 19th April 2020 at will begin at 12 Noon, we will conduct it from our sale room in Cobridge, and will comply strictly with all the government’s coronavirus safety guidelines.

After this sale, we can’t say when the next one will be. It will depend on all sorts of things, most of them being completely out of our control. All I can say for now is, keep looking on our website and our Facebook page plus I will personally keep you all informed via email.  

 

Section 1: VIEWING

As we are not allowing the general public into the saleroom we cannot offer viewing times. We can however give basic condition reports (any visible damage ,weight and size, if electrical items power up, etc. We are also offering a new virtual viewing service using messenger on our mobile phones 07778 347125 or 07864 046382). Please note because of the extra work and time involved in doing this with minimum staff, we have had to put that we will not inspect anything with an estimate lower that £20.00.We will be at the saleroom on Friday 17th April from 9.00am to 5.00pm to provide you with this service.

 

Section 2: BIDDING

We are not allowing the general public into the auction room, you will still be able to bid live online from your home, using one of our three live bidding platforms which are all listed below. We are excepting commission bids as normal but we are not able to provide a telephone bid service for this sale.

 

  1. Easy Live Auction platform. (www.easyliveauction.com) (With audio and visual Connection. Now upgraded to the new High Definition Service. This will mean much better video and sound quality for you our customers. To take advantage of this new service you will probably need to upgrade your browser to Google Chrome or similar. If you have any problems please contact us or Easy Live Auction.) When you register to bid using this platform you will be automatically assigned a bidding number starting with 1000
  2. UKauctioneers Platform. (www.ukauctioneers.com) (With audio And visual using flash player) When you register to bid using this platform you will be automatically assigned a bidding number starting with 5000
  3. A.S.H. Auctions Website Platform. (www.ashauctions.co.uk). (With audio and visual Connection. Now upgraded to the new High Definition Service. This will mean much better video and sound quality for you our customers. To take advantage of this new service you will probably need to upgrade your browser to Google Chrome or similar. If you have any problems please contact us or Easy Live Auction.) When you register to bid using this platform you will be automatically assigned a bidding number starting with 3000.

 

Section 3: PAYMENT

Please note that we would prefer payment by bank transfer our sort code and account number is on the invoice you receive. The only other way is by debit card over the telephone on 01782 792585 or 07778 347125 or 07864 046382 during the following times.

Monday 20th April From 9.00am to 3.00pm

Tuesday 21st April From 9.00am to 3.00pm

Wednesday 22nd April From 9.00am to 3.00pm

All lots purchased must be paid for before the end of business on Wednesday 22nd April. Failure to do this will incur a 10% late payment charge.

 

Section 4: COLLECTION OF GOODS/SENDING OF GOODS

 

We are open for collection on the following times:

Monday 20th April From 9.00am to 3.00pm

Tuesday 21st April From 9.00am to 3.00pm

Wednesday 22nd April From 9.00am to 3.00pm

 

If you are collecting in person or sending a third party, you must decide if your journey is essential. This is completely your decision and not ours. If you do decide to come you must telephone us on arrival using the telephone numbers in section 3: You will then be told how to proceed. We have put into place new pick up procedures which will be secure, clean and safe for yourselves ourselves and our staff. How we have done this means there will be no physical contact between you, ourselves or our staff. If you prefer A.S.H. auctions will during this pandemic store your purchased items free of charge until such times as we can all return to normal.

We are still offering a pack and send service during this pandemic, with some changes. We usually give pack and send quotes out to customers who request them almost straight away, even though the invoice/s have not yet been settled. We take the parcels ourselves to the post office and we only use Royal Mail /Parcel Force for the couriers. We have in the past agreed to meet customers at a convenient location

These are the changes:

We are now only going to use D.P.D. as they offer a next day door to door service. The initial quote will be for our packing service, we will need the invoice including the packing charge to be paid before we can proceed. Once your item/s are packed we then can quote you a delivery charge. Please be aware that this is a service that we offer, you can always arrange for your items to be  packed and sent to you using a method of your choice. (Please note packing cannot be done by a third party inside the saleroom.)We will not be meeting customers with their goods as we have done in the past.

 

 

Section 5: VENDORS/GOODS IN/PAYMENT

Payments to our sellers will be made electronically by bank transfer so please contact us with your details as soon as possible to avoid delay in getting your money. All we need is your sort code, account number and name of your bank/building society. Vendors who still want to be paid out in cash will have to wait until the government tells us that it is safe to proceed with business as usual.

 

We are open for receiving items for our future sales on the following times:

 

Monday 20th April From 9.00am to 3.00pm

Tuesday 21st April From 9.00am to 3.00pm

Wednesday 22nd April From 9.00am to 3.00pm

 

If you are dropping off items in person or sending a third party you must decide if your journey is essential. This is completely your decision and not ours. if you do decide to come you must telephone us on arrival using the telephone numbers in section 3:. We have put into place new drop off procedures which will be secure, clean and safe for yourselves, ourselves and our staff. How we have done this means there will be no physical contact between you ,ourselves or our staff.

We are willing to collect your items from your premises

These decisions haven't been taken lightly and social distancing/self-isolating is something which we now need to take very seriously and is part of everyday life at the moment. If we can all do our bit in a small way it will make a big difference in the long run.

 

Please stay safe and do your bit by following the guidelines. They haven’t just been pulled from the sky, they are there for our safety and the good of everyone.

 

Regards

Mr Lee Sherratt (Owner/Auctioneer)

 

A.S.H. Auctions