This general auction will commence on Sunday 19th April At 1...

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This general auction will commence on Sunday 19th April At 12 Noon.
***Changes To Our Terms & Conditions.***
*** Due To the Coronavirus Pandemic***
You must read and understand these new measures before proceeding to register for this sale.


Section 1: VIEWING
As we are not allowing the general public into the saleroom we cannot offer viewing times. We can however give basic condition reports (any visible damage ,weight and size, if electrical items power up, etc. We are also offering a new virtual viewing service using messenger on our mobile phones 07778 347125 or 07864 046382). Please note because of the extra work and time involved in doing this with minimum staff, we have had to put that we will not inspect anything with an estimate lower that £20.00.
Section 2: BIDDING
We are not allowing the general public into the auction room, you will still be able to bid live online from your home, We are excepting commission bids as normal but we are not able to provide a telephone bid services for these sales.
Section 3: PAYMENT
Please note that we would prefer payment by bank transfer our sort code and account number is on the invoice you receive. The only other way is by debit card over the telephone on 01782 792585 or 07778 347125 or 07864 046382 during the following times.
Mondays after the sales from 9.00am to 3.00pm
Tuesdays after the sales from 9.00am to 3.00pm
Wednesdays after the sales from 9.00am to 3.00pm
All lots purchased must be paid for before the end of business on the Wednesday after the sale. Failure to do this will incur a 10% late payment charge.
Section 4: COLLECTION OF GOODS/SENDING OF GOODS
We are open for collection on the following times:
Mondays after the sales from 9.00am to 3.00pm
Tuesdays after the sales from 9.00am to 3.00pm
Wednesdays after the sales from 9.00am to 3.00pm
If you are collecting in person or sending a third party, you must decide if your journey is essential. This is completely your decision and not ours. If you do decide to come you must telephone us on arrival using the telephone numbers in section 3: You will then be told how to proceed. We have put into place new pick up procedures which will be secure, clean and safe for yourselves ourselves and our staff. How we have done this means there will be no physical contact between you ,ourselves or our staff. If you prefer A.S.H. auctions will during this pandemic store your purchased items free of charge until such times as we can all return to normal.
We are still offering a pack and send service during this pandemic, with some changes. We usually give pack and send quotes out to customers who request them almost straight away, even though the invoice/s have not yet been settled.We take the parcels ourselves to the post office and we only use Royal Mail /Parcel Force for the couriers. We have in the past agreed to meet customers at a convenient location
These are the changes:
We are now only going to use D.P.D. as they offer a next day door to door service.The initial quote will be for our packing service, we will need the invoice including the packing charge to be paid before we can proceed. Once your item/s are packed we then can quote you a delivery charge. Please be aware that this is a service that we offer, you can always arrange for your items to be packed and sent to you using a method of your choice. (Please note packing cannot be done by a third party inside the saleroom.)
We will not be meeting customers with their goods as we have done in the past.
Section 5: VENDORS/GOODS IN/PAYMENT
Payments to our sellers will be made electronically by bank transfer so please contact us with your details as soon as possible to avoid delay in getting your money. All we need is your sort code, account number and name of your bank/building society. Vendors who still want to be paid out in cash will have to wait until the government tells us that it is safe to proceed with business as usual.
We are receiving items for our future sales ,you will need to contact us for times and dates.
If you are dropping off items in person or sending a third party you must decide if your journey is essential.This is completely your decision and not ours. if you do decide to come you must telephone us on arrival using the telephone numbers in section 3:. We have put into place new drop off procedures which will be secure,clean and safe for yourselves,ourselves and our staff.How we have done this means there will be no physical contact between you ,ourselves or our staff.
We are willing to collect your items from your premises