General Auction Information and Terms And Conditions Of Sale.
Change of Terms & Conditions :
A.S.H. Auctions retains the right to change any information within these Terms and Conditions without giving due notice.
************CORONAVIRUS ********* A.S.H. AUCTIONS UPDATE ******* Changes To Our Terms and Conditions *******
***The government have relaxed some of the lockdown measures even more, so we have changed a few of our procedures***
Below are the measures we have had to implement. You must read and understand these new measures before proceeding to register for this sale.
Please make sure that you read the terms of Shipping & Payments please.
Section 1: VIEWING
The general public are now allowed into the saleroom. This is by appointment only . You must use the sanitizing station which is situated just on your left as you come into the building. There will only be two persons allowed in the sale room at any one time. We are still offering our virtual viewing service using Messenger and WhatsApp on our mobile phones 07778 347125 or 07864 046382) .We do encourage you to either come and view or use our new virtual viewing so you can be happy with the item/s that you are interested in bidding on. What we think is good and what you think is good may be poles apart.
Section 2: BIDDING
We are NOT allowing the general public into the auction room at present. The reason for this is because we are conducting larger sales we have had to reduce the bidding area. With the latest government guidelines we would only be able to accommodate a maximum of six people. We feel this is not practical and so for the time being, you will still need to bid live online from your home, We are excepting commission bids as normal but we are not able to provide a telephone bid services for this sale.
Section 3: PAYMENT
Please note that we would prefer payment by bank transfer our sort code and the account number is on the invoice you receive. The only other way is by debit card over the telephone on 01782 792585 or 07778 347125 or 07864 046382 during the following times
Mondays WE ARE NOT OPEN FOR COLLECTION .
Tuesdays after the sales from 9.00am to 3.00pm
Wednesdays after the sales from 9.00am to 3.00pm
All lots purchased must be paid for before the end of business on the Wednesday after the sale. Failure to do this will incur a 10% late payment charge. All items must be paid in full by 12 Noon on the Friday following the sale, if not the items will be removed and Bidder will gain a suspension leading to a ban.
Section 4: COLLECTION OF GOODS/SENDING OF GOODS
PLEASE MAKE SURE YOU BOOK A SLOT ON BEFORE YOU PICK UP.
SLOTS ARE EVERY HALF HOUR FROM 9am - 3PM TUESDAY, WEDNESDAY, THURSDAY, FRIDAY.
NOT OPEN MONDAYS.
PLEASE NOTE THAT WE DO NOT SHIP ITEMS OUTSIDE OF UK AND IRELAND. WE WILL PACK CERTAIN ITEMS FOR A PACKING CHARGE BUT BUYER MUST ARRANGE OWN COURIERS.
You must telephone us on arrival using the telephone numbers in section 3: You will then be told how to proceed. We have put into place new pick up procedures which will be secure, clean, and safe for yourselves ourselves and our staff. How we have done this means there will be no physical contact between you, ourselves, or our staff.
We are still offering a pack and send service during this pandemic, with some changes. We usually give pack and send quotes out to customers who request them almost straight away, even though the invoice/s have not yet been settled. We take the parcels ourselves to the post office and we only use Royal Mail /Parcel Force for the couriers. We have in the past agreed to meet customers at a convenient location
These are the changes:
We are now going to use Royal Mail. The initial quote will be for our packing service. We will need the invoice including the packing charge to be paid before we can proceed. Once your item/s are packed we then can quote you a delivery charge. Please be aware that this is a service that we offer, you can always arrange for your items to be packed and sent to you using a method of your choice. (Please note packing cannot be done by a third party inside the saleroom.)
We will not be meeting customers with their goods as we have done in the past.
Section 5: VENDORS/GOODS IN/PAYMENT
Payments to our sellers will be made electronically by bank transfer so please contact us with your details as soon as possible to avoid delay in getting your money. All we need is your sort code, account number, and name of your bank/building society. Vendors who still want to be paid out in cash will have to wait until the government tells us that it is safe to proceed with business as usual. We are receiving items for our future sales, you will need to contact us for times and dates.
If dropping off you must telephone us on arrival using the telephone numbers in section 3: We have put into place new drop off procedures which will be secure, clean and safe for yourselves, ourselves and our staff. How we have done this means there will be no physical contact between you, ourselves, or our staff.
We are willing to collect your items from your premises, but again we will make sure that we are within the guidelines.
You can now follow us on Facebook https://www.facebook.com/ashauctions
You can now follow us on Twitter https://twitter.com/leesherratt1
For more information about any of our services, or any other questions please contact us.
Lee Sherratt (Owner And Auctioneer)
Tel : 01782 792585 or Mobile: 07778 347125